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112 ESSN
Emergency services Staff Network
Emergency services Staff Network
"The Voice of 112"
403 members
from 39 countries
In 2008, aware of the non-existence of a platform that gathers emergency services staff involved with the European Emergency Number 112, EENA - the European Emergency Number Association - decided to set up the first Europe-wide 112 Emergency Services Staff Network (ESSN). Membership is free and open to all and only to emergency services staff involved directly or indirectly with the 112 (first responders, managers, call takers, tehnicals, operators, paramedics, ambulance staff, fire-fighters, police officers, coastguards, search and rescue organisations, etc.) in the EU as well as in non-EU Countries.
What do Members receive?
- Delivery of periodic 112 Emergency Services Staff Network Newsletter including
- Latest technological developments;
- Conferences and workshops organised in Europe;
- Articles on best practices in the EU;
- News about and possibilities to join initiatives promoting knowledge and use of 112;
- Information about and possibilities to participate in EU Projects open for funding;
- EU Regulations (with possibility to comment on legislative proposals);
- The possibility for any Member to publish an article in the newsletter.
- Invitation to join the 112 ESSN Google Group which enables to share experience and knowledge related to 112 online.
- Invitation to join the 112 Operations Committee which aims at reviewing the different 112 models in Europe and creating a set of recommendations that could serve as guidelines for EU emergency services and relevant authorities.
- Invitation to join the 112 Education Committee which aims at promoting the knowledge and appropriate use of the European Emergency Number "112" in Europe.
- Inclusion in the database of Members of the 112 Emergency Services Staff Network, in order to promote sharing of ideas on the 112 related issues.
- Advance notification and discounts on all EENA organised events such as the European 112 Day, 112 Awards Ceremony and 112 Educational Workshops.
- Professional Certificate of Membership in the 112 Emergency Services Staff Network (ESSN), with unique membership number, to show support for the ESSN Charter and Mission of EENA.
- Optional
- Represent EENA in events by promoting the objectives detailed in the ESSN Charter;
- Get involved in the under construction 112 Ambassador Network.
How to become a Member?
By filling in the registration form available below and sending it back to Mr. Jérôme PÂRIS at jp@eena.org, you become a Member of the 112 Emergency Services Staff Network.
Download the 112 ESSN Membership form here (126KB)
Additional information - The activities of the 112 ESSN and the handling of 112 calls are closely linked with the abilities of Europeans to know and appropriately use the European emergency number 112. This part is a subject of the 112 Foundation and the 2 activities (112 Foundation and 112 ESSN) are coordinated by EENA.
Some examples of contributions from 112 ESSN members
Position Paper - PSAP expert working group on PSAP eCall requirements
Even though the article was written in 2006 it addresses vital questions concerning the performance in network and call handling of emergency calls. It is a result of the work of the e-call steering group, a small working party from the PSAP side which was organised to draft the requirements on e-call. These requirements more or less had been drafted previously, however the authors of the document made the effort to consolidated and enable a swift take-up and implementation of e-call.
112 and people with disabilities
Accessibility of the 112 is an important issue. However the starting point here is to understand that the definitions and the criteria for determining disability depend on the national legislation and other administrative instances which differ from country to country. The lack of a clear definition partly explains the lack of statistics and figures on disability in Europe. However, we should keep in mind that the main objective of the accessibility of the 112 is to enable each person in a distress situation to access emergency services despite the differences in definitions.
Cyprus - Proposal for an optimal design of 112 for management and/or monitoring of events/calls by the involved Authorities
The optimization of the emergency calls management and monitoring is an important issue. The complete transparency and interfacing of all actions will enable the involved Authorities to optimize their performance and subsequently to optimize the service level to the citizens. Most important of all is the minimization of the time respond and the spherical approach concept for the provision of organized help to the caller to 112. Those well organized and coordinated actions in combination with the level of service to the citizens, shall, in return, enhance the State's image.
Republic of Croatia - Presentation of the 112 system in the Republic of Croatia
We would like to introduce you the 112 system in Croatia. There is tendency to establish the integrated protection and rescue system, conjoint through the National Protection and Rescue Directorate NPRD. In line with that, the Sector for 112 system is established in the frame of the NPRD. You will find here two presentations, which combine the information about the National Protection and Rescue Directorate in Croatia and the 112 system. Both of them give the clear and legible review on the structure, competences and capabilities of the 112 system along with detailed data.
Malta - Presentation of Emergency Fire & Rescue Unit from Malta
The Emergency Fire & Rescue Unit is a Non Governmental Organisation entirely made up of unpaid volunteers, male and female. As the motto states, "Taking Pride in Helping Others", the Unit has been set up to provide assistance to persons in need during emergency situations. The E.F.R.U. specialises in various rescue disciplines such as First Aid, Casualty Handling, Fire Fighting, Rescue Diving, High Angle Rescue and Technical Rope Rescue.