Not urgent ?

Call 1722 in case of storm or flooding

As from 1 August 2017 you call the number 1722 in case of a storm or flooding when you need assistance from the fire brigade and when nobody is (possibly) in peril of death. The Federal Public Service Home Affairs will activate the phone number 1722 in case of a storm or flooding for non-urgent interventions of the fire brigade. The number 1722 needs to make sure that the emergency centres 112 are not overloaded in case of a thunderstorm and that people who are in peril of death do not have to wait needlessly.
During a storm or flooding the emergency centres receive up to five times more calls than usually. The operators in the emergency centres 1722 will still answer the calls to the number 1722, but on separate telephone lines, so that they can first answer the most urgent calls.

If you call the emergency number 112 during a storm or thunderstorm for non-urgent assistance from the fire brigade, you will be asked anyhow to call the number 1722. If your fire brigade has an e-service, you can also directly ask for an intervention of the fire brigade for a storm and/or flooding using this e-service.

After you called the number 1722, it is important to wait patiently for the fire brigade to arrive. They evaluate case per case and determine then who needs their help first. This thus means that in some cases you will need to wait a little longer, so that the fire brigade can first help people in peril of death.

The decision to activate the number 1722 is based on a code orange or red of the Royal Meteorological Institute of Belgium (RMI). At least an hour before the storm or thunderstorm may strike, the lines will be opened.
The activation of the number 1722 will always be announced through the media.